The Hotel
PRIVACY POLICY
The privacy of our clients and staff is one of the main pillars of Furadouro Boutique Hotel Beach & SPA.
Clients/Job Applicants should read this policy before sending personal data. Personal data refers to all information collected and recorded which identifies someone personally (e.g. name, address, contacts, etc).
Clients should certify that any children under the age of 18 do not send us any personal data without their authorization.
Within the scope of this policy, Furadouro Boutique Hotel Beach& SPA pledges to:
- Explain the purpose and processing of any personal data requested;
- Use personal data only for the purposes mentioned in this policy;
- Only request the personal data necessary, taking measures to maintain such data up to date;
- Maintain personal data for the time required for processing in accordance with local legislation;
- Make available to clients/job applicants the means to access, amend, correct or delete their personal data;
- Maintain the personal data which is supplied to us confidential and secure, except if we are otherwise required to release such data as a consequence of a legal order.
Scope
The Furadouro Boutique Hotel beach & SPA Privacy Policy applies to the following cases:
- Furadouro Boutique Hotel Beach & SPA Site(s)
- Processing of data provided at any of our points of sale
Collection and Processing of Personal Data
As a client of Furadouro Boutique Hotel Beach & SPA your personal data and/or the personal data of members of your family may be requested for different purposes, more specifically:
- Contacts: name, nationality, telephone number, e-mail, address, etc
- Date of birth
- Credit card details
- Fidelity programme card number
- Dates of arrival at and departure from our hotels /restaurants or other points of sale
- Information on children: name, date of birth, age, e-mail
- Interests and preferences: e.g. location of room required, type of room and bed requested required, , and so on
- Possible client comments during or after a stay at Furadouro Boutique Hotel Beach & SPA
As a job applicant or intern at Furadouro Boutique Hotel Beach & SPA, the following personal data may be requested:
- Contacts: name, nationality, telephone number, e-mail, address, etc
- Date of birth
- Interests and reasons for your application
- Education and training and professional experience
- Curriculum Vitae
We do not request sensitive information such as: religious or philosophical beliefs, political opinions, information on health, racial origin or ethnicity, sexual orientation or union membership.
Personal data may be requested in different circumstances, including (but not limited to) the following:
- Participation in marketing programmes (subscription to newsletters to receive offers/promotions, register in loyalty programme; contributions to surveys and/or comments of clients, competitions)
- Hotel activities (e.g. room or table reservations, check-in and check-out; complaints or requests)
- Supply of information from tour operators, travel agencies or on-line reservation systems
- Internet activities (connection to Furadouro Boutique Hotel Beach & SPA site; completing of forms to request online data - for example, online reservations, questionnaires, etc)
- Job or internship applications.
Objectives of Requesting Personal Data
Personal data is requested with the following objectives:
- Management of reservation and stay of clients
- Improvement of the services we provide in our hotels, restaurants and other points of sale so as to understand client needs and exceed their expectations
- Personalization of our services
- Sending of newsletters, promotions and marketing materials. Clients may cancel their subscription to our Newsletter service by e-mail, clicking on the link in the newsletters we send by e-mail
- Recruitment of staff for Furadouro Boutique Hotel Beach & SPA.
Sharing of Personal Data
Furadouro Boutique Hotel Beach & SPA may share the personal data of clients / applicants with:
- Local authorities – should it be required by local legislation or as part of internal Furadouro Boutique Hotel Beach & SPA investigations, in accordance with legal requirements.
Furadouro Boutique Hotel Beach & SPA also reserves the right to transmit any personal data in the event of sale or transmission of part or all of the company or respective assets.
In any case of transmission of personal data to third parties, we will strictly comply with legal obligations and we will strive to ensure that said third parties use personal data in a manner suitable with this Privacy Policy.
Accessing, Changing and Deleting Personal Data
Clients / Applicants may access, correct, add to, update or delete their personal data by contacting Furadouro Boutique Hotel Beach & SPA by e-mail: reservas@furadourohotel.com. Such requests will be dealt with as quickly as possible.
Furadouro Boutique Hotel Beach & SPA may request a copy of a valid identification document so as to protect client privacy and confirm identification, before making any changes.
Security of personal data
Furadouro Boutique Hotel Beach & SPA has implemented the necessary technical and organizational measures, in compliance with legal requirements, with the aim of protecting the personal data of clients and job applicants, ensuring confidentiality in accordance with the principles as described in this policy.
Whenever information is requested on credit cards, this communication is made through secure SSL (Secured Sockets Layer) lines, when you are using a browser which allows SSL, such as Microsoft Internet Explorer or Google Chrome.
Reviews
We may amend this privacy policy from time to time, and for this reason we recommend that you consult it on a regular basis. This privacy policy was last updated on: 12 January 2014.
Contacts / Queries
Should you have any queries about this privacy policy, please contact Furadouro Boutique Hotel Beach & SPA on the following e-mail: reservas@furadourohotel.com